Reception Area Program Assistant

March 15 deadline

The Reception Area Program Assistant is responsible for supporting program activities by assisting with preparation for events, trainings and presentations.  They may also assist with data entry, event calendaring and outreach and communications. They are also responsible for creating a welcoming environment by covering the reception desk and maintaining a clean and organized reception, kitchen, and conference room. 


  • Provide support to PEERS programs as requested including filing, photocopies, communication with community members, calendaring, travel arrangements, and preparation for program activities.
  • Stays abreast of the latest development in culturally appropriate recovery based mental health services and best practices approaches for reducing stigma and discrimination
  • Welcomes guests by warmly greeting them, asking them to log in, and directing them or escorting them to the appropriate location. Answers inquiries in person or by telephone making referrals to other staff as appropriate.
  • Maintains safe and clean reception, conference room and kitchen area. Makes coffee daily, refills coffee/tea cart, cleans refrigerator, unloads dishwasher removes trash and debris, etc.
  • Provide support for other staff, contractors, interns, and volunteers including research of travel arrangements, making copies/scans, creating binders. Keeps records of requests and coordinates with office coordinator to prioritize tasks.
  • Support Office Coordinator/Program Support duties when necessary.
  • Attend trainings, workshops, and meetings internal and external of PEERS. Provide notes and updates related to the meetings.
  • Provide support for outreach, events, trainings and groups.
  • Schedule and coordinate meeting and conference call logistics, including meals and refreshments, equipment and supplies, plus collecting, preparing, and dispersing materials, and tracking and following up on action items.
  • Represents PEERS in a highly professional manner in person, by telephone, and in written correspondence.


  • Experience as a mental health consumer and/or family member is at the core of our mission and vision. Employees recognize that we are a peer-run and operated organization that honors lived experience as an expertise in the field of mental health.
  • Demonstrated ability to work with diverse populations.
  • Commitment to discretion and keeping highly sensitive information confidential required.
  • Basic Computer literacy and a willingness to learn MS Office Programs (Word, Excel, PowerPoint) and Google programs (Gmail, calendars, Shared Drive).


  • Program headquarters is a standard office setting on the second floor of a multi-story building, requiring use of an elevator for access.
  • Environment with diverse populations routinely coming in for workshops or training.
  • Innovative, mental health consumer driven organization with strong ties to the community.
  • Periodic lifting up to 15 pounds is required.
  • Business hours are Monday-Friday, 8:30am – 5:00pm, with some weekends and evenings.

Status: Part-time non-exempt (30 hours (Includes Benefits) Hourly rate: $15.00)

  • Submit a resume, cover letter, and supplemental questionnaire by e-mail to Lynn Rivas at hr@peersnet.org. Please include RECEPTION AREA PROGRAM ASSISTANT APPLICATION as the subject line in the email. Materials submitted after March 15 will not be considered.
  • Supplemental questionnaire:
    1. Do you identify as having lived mental health experience or do you have a family member with lived experience?
    2. Why do you want to work in a mental health consumer-run peer organization?

Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performance by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Perform other duties as assigned.

PEERS is an equal opportunity employer that values diversity as central to our work serving underrepresented communities, and we encourage candidates from a wide range of backgrounds to apply. People of color, women, transgender people, LGBQI people, and people with disabilities are encouraged to apply.

Board Membership

This is an extraordinary opportunity for individuals who are passionate about PEERS’ mission and vision and who has a track record of professional and/or Board leadership.    Board Member applicants will have personal or a family member with lived experience in mental health and/or achieved leadership stature in the mental health community, business, government, philanthropy, and/or non-profit sectors. 

We are looking to diversify our board by race, ethnicity, age, and life experience. We have identified the following needs for the board:

Current and/or past program participant; someone who has accessed mental health services in Alameda County

Fund development/fundraising expert and/or philanthropist

Legislature/political figure

Foundation staff

To apply, please submit aapplication materials by e-mailing hr@peersnet.org.  Please include PEERS BOARD OF DIRECTOR APPLICATION in the subject line.

You can download the full description here, and apply using this form.